Frequently Asked Questions

Step 1:Select Topic
Shipping FAQs>
Cancellatio FAQs>
Payement FAQs>
Returns FAQs>
AJIO Wallet>
Account & Shopping>
Loyality Rewards>
Precious Jewellery>
Step 2: Select Issue
How does AJIO Wallet>
What are Pending and Active Points>
What will happen to Pending Points if I
return/cancel the order?>
Will the Active Points expire?>
I do not Have sufficient money in my AJIO
Wallet.What do I do?>
What will happen to AJIO Wallet amount if I
return/cancel the order?>
Where can I view my AJIO Wallet details?>
Should I updatye my AJIO app to access my
AJIO Wallet?>
Step 3: Get Assistance

Few places are not covered for COD by our delivery partners. Any inconvenience you face is regretted. This issue might also occur if the cash amount payable at the time of delivery exceeds a certain limit which is decided by our courier partners. Hence, we request you to always enter your pin code to check the availability of COD in your area. Alternatively, may we suggest an alternate form of payment? Perhaps a Credit Card, Debit Card, or Net Banking. We are not saying that this will be permanent; your pin code might be COD- enabled in the future. Do check!

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